As discussed in my previous article, robotic process automation (RPA) can become an important optimization solution for many businesses.
Every business is unique, however, and what works for one may not work for another.
What makes the difference?
As Guillaume de Pommereau, CFO of Laboratoires Majorelle, points out, there are four levels of maturity in finance optimization:
- Accounting package + Excel
- Enterprise resource planning (ERP) + Excel
- ERP + Integrated applications
- ERP + Integrated applications + AI and RPA
It’s important to note that not every business needs to reach the highest level of automation. The optimal solution can be found at any of the four levels and may change over time, depending on:
- The size of the business
- The company’s strategic development plans
Why is it important to consider these factors?
Let us look at a few examples to illustrate different optimization solutions:
- Small Business
Small businesses with limited daily payments and balance reconciliation tasks can easily handle these processes with one specialist. If the company has no plans for significant growth in the coming years, using basic accounting software and manual Excel inputs is a cost-effective and efficient solution.
- Business Experiencing Rapid Growth
In this scenario, the business has expanded its team significantly in a short period, leading to a surge in payments and a more complex reconciliation and reporting process. Previous tools no longer provide the same efficiency. Here, changes should be considered at a micro-level. Temporarily hiring additional employees can help the existing team manage the increased workload. Strategically, however, the company cannot continue handling so many processes manually. Implementing RPA is the optimal solution, though it requires time and close monitoring during the transition period.
- Moderate Growth
For a company experiencing steady growth in daily tasks and staff, using an ERP system with Excel or integrating additional applications could be the best fit. As automation is a gradual process, maintaining regular manual operations (“old” business functioning) and phased implementation of new software will ensure a smooth transition.
- Large Business
A large business that has successfully automated most manual tasks can now focus on supporting users. Depending on future priorities, the company might choose to invest further in AI and other innovative tools.
These examples demonstrate the individuality of each business case when it comes to automation. The right solution will vary according to the business's specific needs and context.
Naturally, these solutions raise new questions, such as how automation could transform the job market.
By the same author:
Balancing Automation: How Robotics are Shaping the Future of Business
